Messaging fraud trends point to smarter attacks, stronger blocking
Overview
In 2025, fraudsters significantly expanded their operations, focusing on SMS, voice, and chat channels, which businesses use to communicate with customers. The Communications Fraud Control Association reported that global telecom fraud losses reached approximately $42 billion, an increase of several billion from the previous year. This surge in fraudulent activity coincided with a rise in blocked messages, indicating that companies are ramping up their defenses against these scams. Infobip, a major communications platform, reported handling billions of messages, reflecting the scale of the issue. As attackers become more sophisticated, businesses need to implement stronger blocking mechanisms to protect their communications and customer interactions.
Key Takeaways
- Active Exploitation: This vulnerability is being actively exploited by attackers. Immediate action is recommended.
- Affected Systems: SMS, voice, chat channels, Infobip platform
- Action Required: Companies should enhance their fraud detection systems and implement stronger message blocking measures.
- Timeline: Ongoing since 2025
Original Article Summary
Fraudsters spent 2025 investing in scale. New routes, new tools, and higher message volumes moved through the SMS, voice, and chat channels that businesses rely on to reach customers. Money follows that activity. The Communications Fraud Control Association puts global telecom fraud losses at around 42 billion dollars for the year, several billion higher than its estimate for the prior year. Blocked volumes rose alongside the threat. Infobip, a communications platform that handles billions of … More → The post Messaging fraud trends point to smarter attacks, stronger blocking appeared first on Help Net Security.
Impact
SMS, voice, chat channels, Infobip platform
Exploitation Status
This vulnerability is confirmed to be actively exploited by attackers in real-world attacks. Organizations should prioritize patching or implementing workarounds immediately.
Timeline
Ongoing since 2025
Remediation
Companies should enhance their fraud detection systems and implement stronger message blocking measures.
Additional Information
This threat intelligence is aggregated from trusted cybersecurity sources. For the most up-to-date information, technical details, and official vendor guidance, please refer to the original article linked below.